Key handover agreement
The departing tenant and the new tenant can agree on the handover of the keys and the apartment directly with each other. In that case, there is no need to return to collect the keys at the Hoas Service Center. Always use Hoas’ key handover agreement template (PDF).
How to make a key handover agreement?
- Fill in the key handover agreement at the apartment when the keys are given to the new tenant.
- The departing tenant has received the key handover agreement in paper format. Carefully fill in all the requested details on the agreement.
- Sign the agreement when the keys change hands.
- Take a photo of the agreement so both parties have a copy of it.
- After handing over the apartment and the keys, the departing tenant sends Hoas a photo of the completed and signed agreement.
You can also use the key handover agreement to give or sell furniture or a washing machine to the new tenant. Remember to get a home insurance if there is a washing machine in the apartment.
Note: If changes have been made to the apartment’s fixed structures without Hoas’s permission, you cannot include them in the key handover agreement. (What does this mean? Read more: Alteration works in apartment)
The key handover agreement can also be used when one tenant moves out and the other stays (e.g., after a breakup). The departing tenant hands over their key to the remaining tenant. Indicate in the agreement only the number of keys being handed over (e.g., apartment key 1 pc).
Instructions for the tenant moving out
1. Give us permission to share your contact information with the new housing offer. You can grant this permission either on the termination of tenancy notice or by email (confirmations@hoas.fi)
2. The new tenant will contact you if they wish to receive the keys directly through the key handover agreement.
3. Send a photo of the signed agreement to Hoas:
- Via MyHoas (Forms > Handing over keys agreement), no later than the last day of your tenancy
- OR by confidential email (to: customerservice@hoas.fi) by 9 a.m. on the day after your tenancy ends
- If you are moving from one Hoas apartment to another, submitting the agreement by 4 p.m. is sufficient.
Following the schedule is important so we don’t wait for you to return the keys. This also ensures that we have enough time to cancel scheduled apartment inspection and cleaning services in time.
Do not hand over parking-related keys or permits. Always return other keys to Hoas and club room keys to the tenant committee.
Note: You may still be charged for cleaning if the shared areas in a shared apartment are not clean. The new tenant’s signature only confirms the final cleaning of the private room.
Instructions for the new tenant
1. Fill in the agreement while at the apartment.
2. Check that the apartment is clean and in good condition before you sign the agreement.
3. Keep a photo of the key handover agreement for yourself. You’ll need it if you lock yourself out before your tenancy officially begins.
Do not sign the agreement and collect your keys from Hoas if:
- You haven’t signed your own tenancy agreement yet
- Your tenancy doesn’t begin immediately after the previous tenancy ends
- You are not present to inspect the condition of the apartment
- You don’t approve the final cleaning
- The apartment contains furniture or a washing machine you do not want to take responsibility for
- Changes have been made to the apartment’s fixed structures without Hoas’s permission (e.g., laminate flooring installed over vinyl — read more: Alteration works in the apartment)
Note: By signing, you accept the condition of the apartment (in shared apartments, only your private room). If cleaning has not been done, do not sign the agreement. Minor cleanliness issues can be handled by yourself and do not prevent signing.